This tax proposal would do more than make tips income tax-exempt for servers. While this tax proposal promises to benefit ...

AB InBev has brought its Master of Beer Customer Service (MBCS) training to over 50 cruise ships, offering a fun and ...

Tasks once handled by junior paralegals are now routinely executed by AI; with AI automating many basic jobs, young graduates ...

Zohran Mamdani, a left-wing politician who would soon win a shocking victory over Cuomo in the Democratic primary, worked the ...

Discover the essential ingredients for marketing success in Ambi Parameswaran's practical guide, Marketing Mixology, a ...

A sophisticated hacker group known as Scattered Spider began targeting major airline systems in a series of cyberattacks, ...

Feeling like your age is holding you back in the job market? You're not alone. Many people, whether re-entering the workforce ...

As customers face more and more prompts to add a tip to the bill in places where gratuities were not customary only a few years ago—and often before any service has been rendered—their attitudes ...

Costa Rica leads Latin America in AI adoption, with 50% of SMEs using AI tools. Learn about the challenges, opportunities, ...

The main role of a hospitality supervisor is to provide guests with an excellent customer experience, serving a variety of ...

Water companies have been forced to increase the amount of compensation they pay customers for failures. We explain who is ...

In India, SIM swap fraud is on the rise, prompting the Department of Telecommunications (DoT) to issue a warning to ...