Supermarket giant Woolworths has stopped asking customers to donate to charities at self-service checkouts following widespread frustration. Previously, Woolworths' self-service checkouts prompted ...

LAKELAND, Fla. — Despite the recent rise in food prices, customer satisfaction with supermarkets is up 1.3% to its highest level in 14 years, according to the American Customer Satisfaction Index.

No real surprise as Wegmans is known for its customer service. Now, I bring this up because the past few times at the pharmacy desk, the service—while adaquate—seemed be lacking a friendliness ...

The May issue of Consumer Reports finds that regional supermarket chains that emphasize customer service dominated its list of shoppers' favorite food retailers. Wegmans Food Markets, Rochester, N ...