There have been many articles and contributions by various personalities on the life and times of Rienzie Wijetilleke, ...

Frost & Sullivan is pleased to announce that AeC has been awarded the 2025 Brazilian Company of the Year Award in the customer experience management (CXM) industry for its outstanding achievements in ...

Industry veteran steps down after leading company through 15 years of consecutive business growth and digital transformation.

Frost & Sullivan recognizes TP's AI-powered cybersecurity innovation, market leadership, and customer trust in safeguarding digital customer experiences across high-risk sectors.

The accomplishment was elite enough that Ford Motor CEO Jim Farley personally showed up July 8 to present it to Jim Seavitt, ...

Booking boasts strong profitability, but its high valuation is difficult to justify amid slowing growth and rising ...

The Social Security Administration says it has cut the time it takes to answer calls and reduced a backlog of disability ...

As Batteries Plus embarks on a campaign focused on being The Experts In Charge of all battery and power solutions, the ...

A study reveals that people exhibiting customer courtesy boost self-esteem and performance among workers, improving overall ...

The best customer service reps are empathetic, adaptable, and clear communicators—qualities every leader needs in uncertain ...

Even in a stagnant market, Medshield ensured affordability without compromising quality of care, and kept its 2024 ...

What’s smart about Berintek’s approach, based on the Ottawa Life coverage, is how they’ve positioned themselves in the ...