Dublin AI startup Solidroad raises $6.5M from First Round Capital to transform customer service training with AI that coaches human agents and improves satisfaction scores.

Terry Gerton All right, well, let's start with a basic description of what EPA's central data exchange is and why it matters.

Customer satisfaction for security screening at Denver International Airport has improved since the opening of the airport's ...

A U.S. Army Space and Missile Defense Command team played an important behind-the-scenes role in supporting the Air Force’s ...

A threat actor has re-released data from a 2021 AT&T breach affecting 70 million customers, this time combining previously ...

Every piece of personal data about you has inherent value. As long as there are customers clamoring for that data, breaches ...

It all points to a vulnerability amongst retail businesses, despite the fact that the threat from cyber attacks has existed ...

While cybersecurity program management is still maturing, product management offers a well-established playbook to learn from ...

Germany fined Vodafone $51 million for failing to protect user data from partners and unauthorized third-parties.

The outdoor and fitness retailer says attackers used a credential-stuffing attack to access the customer accounts. Here's ...

A report from KnowBe4 in March said the greatest threat now is not payment data but rather the theft of personal information ...

An Adidas data breach through a third-party vendor exposed customer details like emails and phone numbers, raising concerns about phishing and identity theft risks.