Dublin AI startup Solidroad raises $6.5M from First Round Capital to transform customer service training with AI that coaches human agents and improves satisfaction scores.

Terry Gerton All right, well, let's start with a basic description of what EPA's central data exchange is and why it matters. Michelle Wicker The Central Data Exchange is also known as CDX. CDX is a ...

Customer satisfaction for security screening at Denver International Airport has improved since the opening of the airport's ...

A U.S. Army Space and Missile Defense Command team played an important behind-the-scenes role in supporting the Air Force’s ...

The bottom line impact to Coinbase is large. The company anticipates remediation costs including customer reimbursement and ...

Snowflake amps up AI and data security with stronger authentication, dark web monitoring, and ISO 42001 certification as part ...

A threat actor has re-released data from a 2021 AT&T breach affecting 70 million customers, this time combining previously ...

The US government is offering a reward of up to $10 million for any information on Maxim Alexandrovich Rudometov, creator of ...

Crippling cyber attacks on retailers continue to be waged against the hight street's biggest names. Just weeks after ...

Agentic AI is a big leap forward and represents most people’s vision for AI. It works independently, takes initiative and ...

For years holidaymakers have been losing cash through a scam that targets customers who have made bookings on Booking.com.

Every piece of personal data about you has inherent value. As long as there are customers clamoring for that data, breaches ...