Innovation often comes from outside an organization. Why? “Outsiders” have fresh eyes and are not undoing something from the inside. As discussed last week, people are comfortable with things staying ...

Apply the "5 Whys" technique to both technical debugging and organisational workflows to uncover deep-seated root causes and ...

Building agility into your team’s approaches can help your organization adapt to fast-changing conditions from within or even external ones. A key part of this that has benefited many of my consulting ...

“A bad system will beat a good person every time.” Does that quote ring a bell? How about: “It is not enough to do your best; you must know what to do, and then do your best” or “Without data, you're ...

Connected devices, wearables, cloud computing, sensors, machine learning and algorithms are all capabilities and technologies transforming business and society. These are the core components enabling ...

Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with content, and download exclusive resources. Agent workflows make transport a first-order ...

We often like to think of life—and of progress—as a straightforward path, but we know there’s peaks and valleys or times when we take one step forward and two steps back. That’s why Dick Flynt, senior ...

On the face of it, standardization and improvement may be viewed as extreme opposites. We look at the benefits of standardization. Some standardization benefits are specific to lean. Breaking down ...