Luxury store sales associates from brands including Miu Miu, Burberry and Valentino have increasingly turned to WhatsApp to correspond with high-net-worth customers, alerting them to new product drops ...

WhatsApp is bolstering its shopping experience for both merchants and users through a new feature called Flows, which will let users complete tasks such as picking a seat on a flight or booking an ...

WhatsApp incorporates the function of shopping carts for businesses, offering a new intuitive experience for users that allows companies to keep track of orders and increase their sales. This tool is ...

In the coming months, merchants on Meta’s encrypted instant messaging service WhatsApp will begin to see a wider range of tools they can use to offer services to their customers, such as booking ...

At its global Conversations 2025 event in Miami, Meta announced a series of new features that could significantly change how businesses use WhatsApp to interact with customers. The company is now ...

WhatsApp is branching out beyond text messages and emoticons. This week, the company revealed Flows, a new feature designed to let you shop without leaving your chat window. Businesses can offer menus ...

ChatGPT now offers shopping features to all users. The AI search tool has expanded to WhatsApp. ChatGPT Search now provides multiple sources for fact verification. OpenAI has added several new ...