New digital waitlist software helps restaurants, cafes, and salons reduce customer wait times by 85% with instant QR ...

MIAMI--(BUSINESS WIRE)--Q-nomy Inc., a leading global provider of omnichannel customer journey and experience management solutions, is pleased to announce the release of Virtual Lobby 3.2.0. Virtual ...

Unexpected disruptions can throw your business into disarray, leaving customers frustrated and staff overwhelmed. Even more concerning is that much of this chaos can be prevented with the right tools.

We live in a data-driven age, and nowhere is data more important for your business than in your ability to know your customers. For brick-and-mortar locations, gathering the insights needed to deliver ...

COVID-19 changed the way businesses function. As a result, customer flow management is more important than ever as leaders seek to empower the customer, improve the employee experience and collect ...

More than 100 stores, authorized retailers and kiosks will use Qtrac to manage queues, schedule appointments and generate detailed customer reports VALENCIA, Calif., April 17, 2024 /PRNewswire/ -- ...

Before 2020, improving the customer experience and expanding sales opportunities were already top of mind for many drug stores and retail pharmacies. COVID-19 changed everything. While benefiting the ...

Impact of Russia-Ukraine War & Economic Slowdown: The war has caused disruptions in the global supply chain, leading to delays in the delivery of hardware components and increased costs for queue ...