Julie Last from Ipswich was jailed after stealing cash and gift cards while working on the customer services desk of the Tesco superstore in Copdock, Suffolk, before being caught on CCTV.

In another customer service hiccup, Tesco was recently probed over its refund policy following a report that a customer was left waiting several days for a refund to arrive in their account.

The divorced domestic abuse victim was taken on by Tesco at their superstore in Copdock, near Ipswich, in 1998 and had worked on the customer service desk since 2003.

A Tesco customer has captured stomach-churning footage of what appear to be beetles swarming out of porridge oats. Rachel Carter claims the creepy crawlies were found in a Tesco-brand pack ...

Tesco customer, Rachel Carter, from Wigan, shared stomach-churning footage of what appears to be tiny beetles crawling in her porridge oats onto Tesco's official Facebook channel on Sunday.

A Tesco customer service desk worker has been jailed after stealing £132,000 in a 10-year refund fiddle at the retail giant’s Copdock superstore.

Tesco customer service horrified by disgusting 'thing' found in shopper's beef curry 'Tesco, it’s a rectum you can say it' ...

You’ll need to present your receipts at a Tesco customer service desk. Be warned, though, you’ll only be able to claim up to two receipts per day.

"To be fair, the two ladies on the customer service desk were really nice when I brought the blade in to the store and told them what had happened.

You'll need to present your receipts at a Tesco customer service desk - but you'll only be able to add up to two receipts per day.

Julie Evans pocketed a total of £6,000 over a 12-month period while working on the customer service desk at Tesco in Formby, Merseyside.

Information on the Tesco website states that if you want to get a VAT receipt, you should take your original till receipt to the customer services desk. Customers are advised: "Our colleagues will ...