The most reliable internet protocol (IP) desk phone is Polycom VVX because its hardware is crafted to an extremely high standard, and its user base appears to be consistently satisfied with its ...

When you compare the IP phones to the legacy analog or digital phones you see an even greater cost difference. The TCO for VoIP should include the electrical power bill. The cost to power the IP ...

Telecom carriers must get permission from the U.S. Federal Communications Commission to replace their copper networks with Internet Protocol-based systems if the change will result in discontinued or ...

John Breeden II is an award-winning reviewer with more than 20 years of experience covering technology. Follow him on Twitter @TheLabGuys. Office phones have come a long way in a relatively short time ...

Cisco's IP telephony offering has become so complex in such a short period of time that to learn about it now involves a two-part, eight-day training course. Delegates can either attend the two parts ...

Rarely does bad news come wrapped around good news, but if your company needs to upgrade your telephone system, consider yourself lucky. OK, not lucky, because replacing phone systems takes far more ...

An analog telephone adapter (ATA), or FXS gateway, is a device that allows traditional analog phones to be connected to a digital voice-over-IP (VoIP) network. In addition to this, you can even create ...

Office phones have come a long way in a relatively short time. With the introduction of Internet Protocol phones, new features make those devices more akin to computers than simple phone systems.