And there is no nationwide standard for supervising 911 call centers. “While supervision is important,” said Harriet Rennie-Brown, a former president of the National Association of State 911 ...

Call center jobs are “not for the weak,” says a work-from-home employee. In a video with over 534,000 views posted to TikTok, the worker explains why. TikTok user @aprettygayfem is a ...

As if that wasn’t enough, she responded with what arguably every call center virgin detests hearing: “Then call your supervisor! I don’t want to talk to you anymore!” I have been in the BPO industry ...