It's another lunch rush at Yakima's downtown Sub Shop. But no matter how busy things get, Ray Bonlender greets every regular without skipping a beat. For owner Kathi Bonlender, Ray's personality ...

Shop owner Kathi Bonlender poses for a portrait at the Sub Shop, 20 N. Second St. in Yakima, Wash., on Thursday, Aug. 2, 2018. Originally from Chicago, Bonlender moved to Yakima in 1982 and has ...