If your home is suddenly recording significantly higher electricity consumption (units) than before, it does not necessarily ...

During my 30 years in the power industry, including as a state public service commissioner, five years as a FERC commissioner, president of NARUC, and chair of PG&E’s board, I’ve recognized the value ...

Once again, The Durango Herald failed to use fair and balanced journalism in the Nov. 20 and 30 stories covering La Plata Electric Association’s AMI/Smart Meter opt-out program. During the last three ...

Millions of customers may be able to get compensation if their smart meter is faulty or installation is delayed in the future after Ofgem proposed new rules for energy suppliers. Some households have ...

BUFFALO, N.Y. (WKBW) — This summer 7 Problem Solvers has received more than a dozen complaints from NYSEG customers regarding smart meters. The meters are a new technology that NYSEG believes will ...

The issue has triggered thousands of complaints through the LESA helpline (1912), but a large number of bill review requests continue to remain pending, leaving consumers frustrated ...

BUFFALO, N.Y. (WKBW) — Last week 7 Problem Solvers looked into complaints from NYSEG customers about higher-than-normal bills. Many customers told me that their energy usage didn't change within the ...

They’re called smart meters. And both Con Edison and NYSEG utility companies say they are a way for customers to keep watch on energy use and to save money. Con Edison said on its website it has ...