News

We've found a broadband deal that could be ideal for you if you're in the market for a new provider or package. At the moment you can get Shell Energy's Superfast Fibre Plus broadband (67Mbps) for ...
Shell Energy broadband customers who joined the provider or renewed their contract before this year will see their prices hiked from 1 September. All home phone users will also see the cost of calls ...
Millions of Shell broadband and energy customers could be moved to a new provider in future as the supplier has announced plans to sell these parts of its business following a "strategic review" – ...
Shell Energy Broadband acquired some 80,000 customers from Post Office after the latter closed its broadband service in early 2021. If you moved to Shell Energy Broadband from Post Office and are ...
Households thinking of moving broadband and landline services to Shell Energy may want to think twice after complaints about it soared in the first three months of the year.
Home phone. Again, Shell Energy is by far the worst-performing provider, attracting 23 complaints per 100,000 customers – four times higher than the industry average.Two in five of these complaints ...
Shell Energy has launched two new social broadband tariffs Credit: Alamy. Those claiming certain benefits can typically slash their bill by £256 a year when signing up for one of these social ...
Shell Energy most complained-about broadband provider, claims Ofcom. Says Peter Ames, broadband expert at Broadband Genie: “While many eyes will be on how the Shell Energy takeover by Octopus will ...
Shell Energy generated the most customer complaints about broadband and landlines between April and June this year, new figures from telecoms regulator Ofcom show.. For its broadband services, the ...
Shell Energy received the most complaints from its broadband customers Around two-fifths of complaints included faulty services and complaint handling Sky keeps 10-year-streak for fewest mobile ...