The ITS Help Desk is happy to help, but the easiest way to reset your password may be to do so yourself. Please go to go.brandeis.edu/reset, enter your Brandeis username and last name, and choose an ...
Password resets have always been problematic for helpdesks. Not only are there significant costs associated with the password reset process, but the helpdesk staff’s time could be better spent helping ...
Self-service password reset (SSPR) allows Staff and Students to securely reset their University account password 24/7 without contacting the Digital Services IT Service Desk. Self‑Service Password ...
Organizations are discovering an easy way to reduce the workload of IT and help desk administrators — password self-service. According to Gartner Inc., password-reset and user-identification problems ...