If you lost the remote for your Samsung TV or just don't have new batteries for it, don't worry. There's multiple ways to ...

While you can control your Samsung TV using its physical ... If you're using a Samsung Smart Remote with a rechargeable battery, connect a USB-C cable to the port located at the bottom of the ...

New HRM tool uses AI to resolve appliance issues remotely, cutting down on technician visits and improving customer experience ...

For example, LG and Samsung have TV remote apps for TVs ... It is mainly a smart home application to control your smart speakers, smart lights, etc. That said, it also controls your Chromecast ...

Samsung's Home Appliances Remote Management (HRM) tool, powered by AI, is enhancing customer service by providing faster remote diagnostics and troubleshooting.

With customer authorization, Samsung’s HRM tool enables contact center advisors to remotely diagnose, monitor, and even ...