AI agents can act as workflow and workforce multipliers for humans—like having a fleet of agents at your disposal, 24/7,” ...

Startup Ellipsis Health wants to fill gaps in care management using artificial-intelligence-powered voice agents. | The ...

Take a deep dive on how Netsmart, after product expansion, unified response content and processes on the Responsive platform.

Security researchers discovered 5 zero-day vulnerabilities and 15 critical misconfiguration risks in Salesforce Industry ...

The UK could fall short of its economic growth ambitions unless it accelerates investment in workforce skills to match the ...

Big, complex, hairy workflows, meet agentic AI! Why Capita's CEO calls the BPO market "ground zero" for Salesforce's ...

The products affected by the issues are part of the Salesforce OmniStudio suite, including FlexCards and Data Mappers ...

Built natively on the Salesforce Platform, Marketing Cloud Next brings agentic marketing to life with actionable data, cross-departmental workflows, and autonomous AI agents embedded across the entire ...

In an era where data powers every decision, workflow, and customer interaction, the ability to architect scalable and ...

To eliminate fragmented workflows, Salesforce is embedding Slack directly into its CRM, creating a single space for teams to collaborate and take action with complete customer context New Salesforce ...