Salesforce is a cloud based CRM (Customer Relationship Management) system used by UAB to more effectively communicate and engage with prospective students, enrolled students, faculty, staff, alumni ...

Salesforce Inc. today announced the launch of Agentforce for HR Service, a new set of artificial intelligence-powered ...

Salesforce announced new tools for its customer service platform that use artificial intelligence to make agents' jobs easier. Among other things, Salesforce's Service Cloud now has AI augmented ...

The ACS PRF online proposal system is a customized version of the Salesforce Community Portal. After creating the ACS ID, a confirmation will be displayed as shown in Figure 3. To obtain your Customer ...

Vidya Peters, MuleSoft's chief marketing officer, said Salesforce's new customer 360 capability unifies the user experience across Salesforce clouds. But the modern enterprise has, on average ...