Bucket Your Skills And Pick A Theme: The What For our IT guy, I was able to identify five buckets that his duties fell into: customer service ... On Your Resume (Because That List You Have ...

What skills can help them ... to de-escalate an angry customer’s emotions, said Rolfe Bax, chief human resources officer with Resume.io. “The average call center employee receives around ...

Call center agent skills should include efficiency, patience and empathy — no matter how upset or off-putting a caller may be. “As a result of the pandemic, the role of customer service ...

Are you actively looking for a new job or just want to keep your resume current in case the right position comes along? Then ...

To help us out, the experts at Entrepreneur have put together a list of the skills that you should always include on your résumé, if you can. Here’s what to know. Many of the skills listed ...