Customer experience is entering the sci-fi age: knowing and understanding customers on an individual level, providing personalized service, and dedicated moments. All of this is becoming possible ...

Proactive field service is about being one step ahead of your customers. It requires systems that meet customer needs while minimizing their efforts. When thinking about moving from a reactive field ...

One of our healthcare system’s biggest challenges is moving beyond the current break-and-fix model, where physicians’ hands are tied until abnormalities arise. Only when an illness or condition ...

DUBLIN--(BUSINESS WIRE)--Research and Markets has announced the addition of Nemertes Research's new report "The Nemertes Security Maturity Model" to their offering. How solid a job is a cybersecurity ...

In 2025, safety management is no longer just about compliance—it’s about creating a culture where risks are anticipated and mitigated before incidents occur. Many organizations still operate within a ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. Deep learning (DL) is an advanced subset of machine learning (ML), which is behind some of ...

Reactive monitoring in modern data centers leaves operators exposed to thermal risk, stranded capacity, and lost efficiency opportunities. This whitepaper shows how moving from reactive monitoring to ...

Under the predominant clinical medical model, we have become accustomed to treating symptoms rather than managing, preventing or curing. Modern medicine is dependent on fragmented, retrospective data, ...