Microsoft announced on Wednesday that it plans to integrate Copilot — the generative AI tool built on OpenAI’s ChatGPT language model — into its Dynamics 365 Field Service application.

In a significant stride towards enhancing service delivery and efficiency, Microsoft has announced the introduction of Copilot in Dynamics 365 Field Service. This artificial intelligence tool is ...

Over the years Team Maplytics has been upgrading and perfecting the solution to be an ideal partner to Microsoft Dynamics 365 Field Service. With all the additions ... Team Maplytics has revamped its ...

With the integration of the AI-driven autonomous controls of the Honeywell Forge enterprise performance management software with Microsoft Dynamics 365 Field Service, customers will be able to access ...

Microsoft is bringing ... (It’s distinct from the Github service of the same name.) Now, Copilot will be added to the Dynamics 365 service used by field workers like cable technicians and ...

“Field service businesses are aggressively trying to move away from a reactive break-fix model to predictive service based model,” Bob Stutz, corporate vice president of Microsoft Dynamics ...

Microsoft has reached a deal to buy FieldOne Systems LLC, a company that makes customer service technology for workers in the field — including ... Microsoft’s Dynamics customer relationship ...

Copilot for Service is a different animal. Designed for customer service use cases, it integrates with customer relationship management (CRM) software including Microsoft’s own Dynamics 365 ...

Microsoft has acquired FieldOne Systems LLC, a vendor of software for managing and delivering services to customers in the field ... on top of the Microsoft Dynamics xRM Framework, enabling ...