The Las Vegas Strip spots where roles have been scrapped are the MGM Grand, Park MGM, New York-New York, The Signature, ...

One of the major hospitality companies on the Las Vegas Strip is laying off concierge staff in nearly all of its hotels, the ...

MGM Resorts reports 34 employees are losing their jobs at the concierge desks at a half-dozen MGM Resorts International ...

For one, this luxury Las Vegas hotel ... of Mandalay Bay's tower, it has its own express elevators and the private check-in desk is said to have some of the speediest (and friendliest) staff ...

The operational change comes in response to changing guest behavior that increasingly favors digital and phone interactions ...