LoyaltyLion has launched AI Campaigns, a new collection of AI-powered features designed to help Shopify brands with loyalty programs drive more revenue with minimal manual effort. AI Campaigns take ...
Now, Royal Caribbean Group is making a move that finally addresses that frustration—and it’s a bigger change than it might ...
In 2026, more brands will adopt a holistic incentives marketing approach, uniting loyalty program management and personalized ...
Customer loyalty is declining—but ironically, some consumers are showing brand devotion by shelling out annual fees. In the early days of retail, customer loyalty was secured the old-fashioned way: ...
Carnival Cruise Line hints they are listening to customer feedback on controversial loyalty program changes. Carnival Cruise Line, part of Carnival Corporation & plc, announced last week that it was ...
Royal Caribbean Group has announced the introduction of Points Choice, part of a new program designed to give loyal guests ...
Forbes contributors publish independent expert analyses and insights. Jeff has written about travel, sports & loyalty w/ a focus on Gen Z. We live in a time of paradox: more customer data than ever, ...
Add Yahoo as a preferred source to see more of our stories on Google. The American Airlines AAdvantage loyalty program has been named as the best in North America in the 2025 “World’s Best Airline ...
Brands like Nittany MinitMart, Quality Oil and Weigel's are moving beyond a one-size-fits-all approach. Earlier this year, Quality Oil Co., which owns and operates three convenience retail brands, ...
Loyalty marketing experts continue to debate how to fix loyalty programs they quietly acknowledge are underperforming. If a brand cannot prove its loyalty program has a meaningful, profitable impact, ...
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