Lowe's has a customer-centric marketing strategy. Lowe’s Companies Inc. is developing a highly tailored shopper experience to increase frequency of visits and spend.

The home-improvement chain is adding market share among contractors, and using AI to train associates and assist customers.

DeWalt and Kobalt are two of the most popular tools brands out there, but each has its own unique pros that make it a better ...

A Lowe's employee found out just how small an order from Lowe's can be, thanks to one she filled while working her job.

A Lowe's customer complained that the store tried selling her moldy wood, and wouldn't let her buy clean pieces.

Lowe's transformation from basic SMS notifications to Rich Communication Services demonstrates how retail giants can leverage messaging technology to reduce operational costs while improving customer ...

Lowe’s deployment of Mylow Companion, an AI-powered app designed to support associates, led to higher satisfaction scores, according to executives on a Q2 2025 earnings call Wednesday. The home ...

During a conference call, Lowe's Chief Customer Officer Greg Bridgeford offered more details about how its pricing plan played out in the quarter.

Lowe’s Companies Inc. is buying a Santa Ana-based distributor of ceiling systems, commercial doors, drywall and metal framing ...