The term "kaizen," the Japanese word for improvement, is used by businesses to describe a technique of continuous improvement that eliminates waste, improves efficiency and involves all employees in ...

In her approachable debut, Harvey, who worked as a publishing rights consultant in Japan, uses straightforward, encouraging language and inspiring photographs to explain the Japanese art of kaizen ...

The often-ignored management strategy is when organizations prioritize ISO certification over Kaizen. It’s like certifying and documenting chaos to make it internationally recognized. Many managers ...