The duos behind Pints of Joy and Koolfi Creamery both came to the ice cream business in unexpected ways. Ketki Dandekar and Arshiya Shaikh of Pints of Joy had a brainwave during the COVID-19 pandemic.

Ice cream cones may be an afterthought for many scoop lovers, but not for Joy Baking Group.For decades after the company’s 1918 founding in Brookfield, Ohio, its sole product was the cake cone ...

The Joy family’s eight and 10-year-old sons have also joined the family business, assisting with checkouts and taste-testing menu items. “They get paid in ice cream,” Joy added.