As much as I love traveling, scheduling is unpredictable, thanks to delayed flights and other unforeseen circumstances. Even if everything goes flawlessly, I often arrive at a destination early (due ...

Hilton Hotels Corp. and Carlson Hotels Worldwide this month became the first major hotel companies to announce online checkin, allowing travelers to register electronically for their rooms in advance ...

Moving swiftly, Felicitas pinched the pillows in half with her forearm so they slid smoothly into the pillowcase. She flung the double-sized mattress up as if it didn’t weigh over 50 pounds and tucked ...

CIO.com's Al Sacco put Marriott's mobile app and mobile check-in to the test, and though it didn't work as well as he, or the hotel, hoped, there was a clear benefit over the traditional check-in ...

Alfred Ng was a senior reporter for CNET News. He was raised in Brooklyn and previously worked on the New York Daily News's social media and breaking news teams. When your hotel automatically emails ...