--(BUSINESS WIRE)--Health Net ranks the highest in customer service among Health Insurers ... Inc., Health Net Life Insurance Company and Health Net Community Solutions, Inc. These entities ...

It’s incredibly frustrating and time-consuming to deal with their customer service, which is difficult to communicate with due to a language barrier. WORST health insurance company. You’re ...

If a customer obtains services from an out-of-network ... my prescriptions out of pocket," Ketchens said. Health Net told the Department of Insurance that the insurer had not yet completed a ...

When it comes to customer service, health insurance companies rank dead last ... Four plans--Highmark BCBS, Health Net, Medicaid, and Anthem BCBS--received "very poor" ratings and ranked in ...

When it comes to customer ... other service providers respond to their needs as rapidly as possible. That need for customer satisfaction spread into other areas, including health insurance.

Today only two things predict whether someone will buy your insurance or your ... Our research shows that health insurers must: Prioritize customer service improvements. Customers reported ...

The user experience is something every insurer must consider as the importance of a competitive edge continues to grow within an industry where customers have more options from which to choose.