July 1, 2024 -- On June 4, Microsoft introduced the latest milestone in our journey towards modernizing customer engagement: Microsoft Dynamics 365 Contact Center, a Microsoft Copilot-first ...

News. Microsoft Dynamics 365 Call Center Coming Soon. By Chris Paoli; 06/05/2024; Microsoft on Tuesday announced that its upcoming release of Microsoft Dynamics 365 Contact Center, a Copilot ...

Key Dynamics 365 Contact Center capabilities include: Next-generation self-service: With sophisticated pre-integrated Copilots for digital and voice channels that drive context-aware, ...

The new cloud-based Digital Contact Center offering combines AI capabilities with features of Microsoft applications including Dynamics 365, Teams, Power Platform, and Nuance.

ROCKVILLE, Md.--(BUSINESS WIRE)--3CLogic, a leading provider of cloud contact center solutions, today announced its latest release for Microsoft Dynamics 365. The announcement comes on the heels ...