These included Customer Service, Sales, Marketing, Finance and Operations, and more. Today, a new addition for Dynamics 365 Customer Service has been unveiled .

The Dynamics 365 round-up for this year's Ignite conference offers a look at the new Project Operations Service, a fresh first-party voice channel for Customer Service, and more updates.

The Gist. Start your AI engines. Microsoft launched Dynamics 365 Copilot, an AI-powered assistant for customer relationship management, sales, enterprise resource planning, customer service ...

Today we are thrilled to announce the latest milestone in our journey towards modernizing customer service: Microsoft Dynamics 365 Contact Center, a Copilot-first contact center solution that ...

And Dynamics 365 Customer Service Insights would get more extensibility via the Microsoft Power Platform, especially with Power BI, officials said at that time. Today, ...

Microsoft has updated Dynamics 365 Customer Service with a first-party voice channel, as well as AI-powered features and capabilities. Skip to main content. Events Video Special Issues Jobs ...

The "Overview" document described Dynamics 365 Customer Voice as an "enterprise feedback management application" and as "the next product evolution from Microsoft Forms Pro." Possibly, Dynamics ...

SightCall, a global leader of augmented reality (AR)-powered visual assistance, today announced its new product integration with Microsoft Dynamics 36 ...

Gain 360-degree customer insights: Dynamics 365 consolidates data from multiple sources to create a unified view of each customer. This includes past purchases, service interactions, social media ...