These aren’t just technologies to me; they’re tools I’ve used to solve real problems, often under immense pressure.

Ask any customer-facing team what’s changed over the past five years, and you’ll likely hear a long list. The tools are better. Expectations are higher. And almost every interaction is now shaped by ...

In today’s fast-paced digital world, staying ahead of the curve is essential for businesses to remain competitive, efficient, and customer-focused. Digital transformation goes beyond just integrating ...

Improve customer acquisition and retention while expanding market share, with these gifting and rewards strategies.

Let’s dig into the relative performance of Huron (NASDAQ:HURN) and its peers as we unravel the now-completed Q1 business ...

Digital transformation within healthcare ... they were either exploring the use of generative AI or were early in the process of deploying it, and indicated they were at varying steps of scaling ...

In the African context, digital transformation is often misunderstood as just a matter of adopting new tools or platforms.

cybersecurity threats and digital transformation with confidence. As Stephen R. Covey famously stated: “Begin with the end in mind.” This principle has become essential for developing automation ...

Historically, BPO was largely associated with call centers and back-office operations like data entry or payroll processing.

GC Biopharma accelerates digital transformation with fast-tracked MES implementation in partnership with Körber: Lüneburg, Germany Tuesday, May 20, 2025, 16:00 Hrs [IST] GC Biop ...