LAKELAND, Fla. — Despite the recent rise in food prices, customer satisfaction with supermarkets is up 1.3% to its highest level in 14 years, according to the American Customer Satisfaction Index.

No real surprise as Wegmans is known for its customer service. Now, I bring this up because the past few times at the pharmacy desk, the service—while adaquate—seemed be lacking a friendliness ...

Supermarket giant Woolworths has stopped asking customers to donate to charities at self-service checkouts following widespread frustration. Previously, Woolworths' self-service checkouts prompted ...

The May issue of Consumer Reports finds that regional supermarket chains that emphasize customer service dominated its list of shoppers' favorite food retailers. Wegmans Food Markets, Rochester, N ...

Grocery store Nyack Fresh Market to reopen after gathering community feedback on how to improve. Shoppers will find enhanced discounts, better customer service and new offerings.