Klarna CEO Sebastian Siemiatkowski previously said its AI assistant was already doing the work of 700 full-time customer service agents.

“We’ve been hearing from dozens of Foundever employees who say they’re among roughly 900 people caught up in a major round of ...

Austin, Texas / Syndication Cloud / May 2, 2025 / TTEC If “good enough is not enough” defines your work ethic, and living in a beautiful place like Mexico defines your life plan, you won’t want to ...

"The fantasy bookers. They inquire for the thrill. They attempt to sext, ask for additional information, and send NSFW pics, ...

How Much Does a Customer Service Representative Make? Customer Service Representatives made a median salary of $39,680 in 2023. The best-paid 25% made $48,480 that year, while the lowest-paid 25% ...

A study reveals that people exhibiting customer courtesy boost self-esteem and performance among workers, improving overall ...

Columbus-based financial services company Bread Financial said Thursday that it is cutting 500 customer service jobs, including about 130 in central Ohio. "Bread Financial’s business is strong ...

Sky has said 2,000 call centre jobs are at risk under plans to move more of its customer service online. The media and telecoms company plans to close three of its 10 UK customer service centres ...

What would I do in a customer service job? The exact job specification will vary from company to company but the core tasks are to answer customer questions either on the phone, email, webchat ...

After close to five months of battling an overwhelming sense of isolation and self-doubt, I pivoted to a customer service job at OCBC at the age of 21.

If you're job hunting in Montreal and want something steady without needing a university degree, Montreal-Trudeau Airport is ...

Good customer service interview questions come as part of a larger package of job interview questions designed to bring out very specific, value-based answers. A good answer to customer service ...