If you are interested in building your very own AI chatbot and assistant that has access to a custom knowledgebase so that it is perfectly tailored to your exact requirements. It might be worth your ...

In the rapidly evolving world of artificial intelligence, staying ahead of the curve is crucial for those who rely on AI to power their operations. One of the most effective ways to do this is by ...

For a solid year following ChatGPT’s release, the chatbot remained a uniform experience for each and every user. However, that slowly began to change with the release of custom instructions and, more ...

OpenAI is updating ChatGPT’s knowledge base so that it can finally respond about things that occurred after September 2021. The change is part of a slew of improvements OpenAI is making to its AI ...

AI agent fervor has permeated the software development world. But, we’re no longer talking about a singular, all-knowing AI. Rather, emerging agentic workflows rely on multiple specialized agents ...

AI-powered, interactive knowledge bases are transforming static documentation into dynamic, contextual experiences that learn from every user interaction.

Creating a multilingual knowledge base in Freshdesk is a game-changer for businesses that serve a global audience. As companies expand their services worldwide, ensuring consistent customer support ...