The Department of Transportation (DOT) launched a modernized system for air travel-related consumer complaints. The updated system replaces outdated 1990s technology, enabling faster complaint ...

The U.S. Department of Transportation launched a new system for submitting and handling air travel service complaints.

A new question field on the Consumer Financial Protection Bureau's consumer complaint form is tied to an advisory opinion on customer service related to customers' requests for information, industry ...

The New York State Department of Motor Vehicles is rolling out a new online consumer complaint form for issues with repair shops, auto dealers, and inspection stations. The goal of the new process … ...

MADISON, Wis. (WBAY) - The state’s consumer protection office responded to more than 11,000 written consumer complaints last year. For the third year in a row, disputes between landlords and ...

As class-action settlements and consumer complaints surge, California's consumer protection laws and tech-savvy residents are ...

The FTC alleges that LA Fitness' parent company is using "opaque and complicated" methods to make it difficult for customers ...