Ware, James P. "Some Aspects of Problem Solving and Conflict Resolution in Management Groups." Harvard Business School Background Note 479-003, September 1978. (Revised November 1979.) ...

Health care providers should try not to make the common mistake of assuming that they have not contributed even in a small way to a conflict. Most of the time clinical care relationships proceed ...

Every leader spends part of their day managing conflict, whether it’s small disagreements over trade-offs or a full-blown standoff over strategic priorities. Research by the Eckerd College professors ...

A problem doesn't last a lifetime. But how you deal with it can make it linger for years without resolution. In my studies about the topic, I've identified that, in addition to everything that ...

As an American diplomat in India, Guatemala and Ecuador, as well as a Foreign Service Officer negotiating with unions and management within the U.S. State Department, I spent a lifetime learning the ...

A big part of living a balanced and fulfilled life lies in our ability to avoid and minimize conflict. When conflict does arise, our ability to resolve it quickly and amicably has a big impact on our ...

This post is part 2 of a series. Miscommunication is inevitable in human interactions. Biases, filters, assumptions, expectations, and nonverbal information cause distortions in interpersonal ...