If your office is going to undertake telephone triage, here are some guidelines: Take seriously the responsibilities inherent in taking telephone calls. When you accept a call, you are liable for ...

However, it has cut diversion hours by 90% across the system and also reduced ED patient referrals from its on-call triage system. Dr. Hart credited the success to taking a holistic view of ...

Cyrus Perry's mum Hayley called the service after the teenager fell ill at his home in Sturminster Marshall, Dorset.

By Kisean Joseph [email protected] The Emergency Medical Services (EMS) has experienced a significant increase in call volumes over ...