However, coverage may vary from one provider to the next. If your phone is lost or damaged, you can file a claim on the Asurion website. If the phone cannot be repaired, Asurion can send out a ...

Now, a former front-line customer service rep at Asurion has written in to shed some light on what CSRs can and can’t do, and the best (and worst) ways to file your claim. “First of all ...