The e-commerce giant is now offering customers the option of less or zero packaging. Customer responses have ranged from criticism to praise for the eco-friendly move. 11% of U.S. Amazon orders will ...

Amazon claims four guiding principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence and long-term thinking. Through the company’s focus ...

Say goodbye to the guilt generated by those plastic air pillows stuffed into your Amazon purchase — the company announced earlier this month it's ceasing use of the eco-unfriendly packaging material. ...

Todd Grasser, an Amazon process assistant, using an automated device to package items in paper bags for shipping at a facility in Sumner, Wash. (GeekWire Photo / Lisa Stiffler) SUMNER, Wash. — At ...

Amazon is using AI to cut the amount of packaging materials it uses. Amazon ships 20 million packages a day in 19 countries, requiring an astronomical amount of paper, cardboard and plastic packaging.