After all the money you've spent at Amazon, it's only fair that the online shopping giant gives you some cash back, right? That's what some customers are discovering after learning about surprise ...

A new text scam is making the rounds among Amazon shoppers — and it’s catching even the most cautious customers off guard.

Amazon has agreed to refund up to $1.5 billion to customers after the company was accused of "deceptively" enrolling users in Prime subscriptions and making it difficult to cancel, according to the ...

Scammers are sending text messages impersonating Amazon, claiming a recall and offering refunds for items that were never purchased.The scam involves a text message that alleges Amazon is recalling an ...

(CNN) — Amazon will soon have to refund some Prime members as part of a $2.5 billion settlement with the Federal Trade Commission – $1.5 billion of which will be returned directly to customers. It’s ...

An Amazon policy that the online retail giant enacted in order to ensure good customer service–arguably a characteristic of the company that does make it stand out in terms of customer ...