As one of the planet’s largest tech companies, Amazon.com (AMZN) – Get Free Report employs more than 1.5 million people worldwide. Between its e-commerce, web services, entertainment, and other ...
Ketul Poshia stiffens his posture in his chair. He flashes a smile that seems to come far too easily to him. And then Poshia, a customer-service representative with Amazon's Mayday video ...
Amazon Web Services on Tuesday announced Amazon Connect, a self-service contact center solution based on the same cloud technology used by Amazon customer service associates worldwide. It offers phone ...