Given this, I will simply say millions of policies lapse annually with billions of dollars of death benefit and trust no one argues with me. Why does this matter and why should you never ever let ...

Asking about children is never ... nice” always carries an underlying resentment. Socially skilled people know how to celebrate others without making it about themselves. They’ll say ...

it just doesn’t serve them to say, “Oh yeah, that always/never happened to me.” Instead, a high performer will tell you, usually in detail, about any number of times they faced a tough ...

On social media and at the firehouse kitchen table, many discussions about tactics and training are rife with opinionated absolutes; some say “We will always do that” or “We will never do ...