Live chat is a feature that makes your website more informative and engaging to visitors. It helps you differentiate yourself from the competition, giving prospects and customers a more ...

(MoneyWatch) When my company team suggested adding live chat to our website, I was resistant and skeptical, as I am obsessed with the quality and "humanity" of our communication with customers ...

Adam Clark explains how to effectively employ live chat to enhance your website’s customer experience. In the new era of customer relationships where brands are judged as experiences, many companies ...

Joomla 3.0 website users can add live chat customer support system on their websites by using Banckle Live chat plugin for Joomla. This plugin can help you to connect and respond to website visitors ...

You as an operator have done everything you can and it is now down to the visitor to take their final steps. How did you get on, would you cut it as a live chat operator? If yes, why not try it for ...

One-to-One Service.com is adding live chat to its iService customer interaction solution. The new product will be commercially available in a few months and marketed under the name iService Chat. The ...

Chat will not be an add-on to your firm’s communication ... Law Firm Marketing Strategy If you include live chat and chatbots on your website, be sure to integrate them into your overall law ...

Candace Hunerberg, marketing director at Thornton & Grooms, Farmington Hills, Michigan, said the company made a decision driven by data to add live chat to its website in mid-December 2017, also using ...

No matter how good the prices are or how easy-to-use the interface is on an e-commerce website, customers will ... retail sites should consider adding live chat to their customer service options.