Rocket CRM, a customer relationship management platform focused on serving small to medium-sized enterprises (SMEs), has ...

AI is accelerating the evolution of customer relationship management (CRM), with agentic AI, a shift to targeted use cases, and workforce realignments on the horizon. AI has the potential to ...

Learn how Dynamics 365 transforms business processes with real-time analytics, seamless integrations, and powerful tools for ...

Relationships are the cornerstone of any successful business, underpinning everything from consumer loyalty to strategic partnerships. With the rapid advancement in technology, companies now have ...

By Makafui Afi Asante AMPONSAHIn today’s dynamic financial landscape, banks that succeed are those that truly understand the voice of the customer. This requires more than traditional relationship ...

Scientific Games' Lori Szymanski knows her way around customer relationship management, having launched CRM programs for 11 ...

According to Rachel Dorfman, being a member of Bounteous’ customer relationship management strategy team is like being on a team of rowers. “We will not get where we’re going unless we all pull ...

Key growth factors include are increasing need for customized customer experience, enhanced business efficiency, and higher customer involvement. Next-generation technologies such as AI ...

ServiceNow Inc. today introduced a new customer relationship management platform and two tools that will make it easier for customers to use artificial intelligence agents. The software maker ...

The company’s fiscal first-quarter earnings and revenue beat expectations.