Responding to customers’ complaints, Temu stated that it took customer feedback seriously and was committed to providing a transparent and trustworthy shopping experience. The brand explained ...

While it lures customers with low prices, Temu’s app gains access to extensive user data—well beyond that needed for a good customer experience—and has ties ... Taken together, these issues raise ...

Each order can bring a different experience. Late packages pop up but do not seem widespread. Product Quality and Customer ... their problems. This variety of feedback means Temu’s quality ...

Hong Kong CNN — Online shopping site Temu has faced tough ... most merchants on the platform experience success and benefit from increased sales and positive customer feedback.